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Cronholm, S; (2010) Utvärdering av Vindtjänsten - en e-tjänst för analys av vindkraftsförhållanden.
Goldkuhl, G; Persson, A; Röstlinger, A; (2010) Webbtjänster i samspel mellan statlig och kommunal företagspolitik: verksamt.se i samverkan med kommunala IT-miljöer och verksamhetsprocesser . VITS/IEI, Linköpings universitet
Goldkuhl, G; Röstlinger, A; (2009) Argumentative Design – towards further grounding in Design Rationale . , VITS Working paper, LiU
  Larsson, U; Goldkuhl, G; Johansson, B; (2009) Customer communication in distance shopping: how to reveal complexities through socio-pragmatic conversation analysis. International Journal of Electronic Customer Relationship Management, Vol 3 (3), p 236-263
Röstlinger, A; Cronholm, S; (2009) Design Criteria for Public e-Services. Accepted to the 17th European Conference on Information Systems (ECIS). June 8-10, Verona, Italy
Goldkuhl, G; (2009) eSkattedeklaration – en samverkans- och tjänsteanalys . , Projektrapport, VITS/IEI,Linköpings universitet
  Goldkuhl, G; (2009) Information systems actability - tracing the theoretical roots. Semiotica, Vol 2009, No 175, pp 379-401
Goldkuhl, G; (2009) Innovation in a regulated environment? - Legal barriers for e-government development. International Journal of Public Information Systems, Vol 2009 (2), p 77-95
  Persson, A; Goldkuhl, G; (2009) Joined-up eGovernment - needs and options in local governments. in M.A. Wimmer et al (Eds, 2009) EGOV 2009, LNCS 5693, pp. 76–87, Springer-Verlag, Berlin
  Melin, U; Axelsson, K; (2009) Managing e-service Development – Comparing two e-Government Case Studies. In: Journal of Transforming Government – People, Process and Policy, 3(3), pp. 248-270.
Goldkuhl, G; (2009) Pragmatic Qualities of Information Systems – Actability Criteria for Design and Evaluation . Invited paper to the 11th International Conference on Informatics and Semiotics in Organisations (ICISO), April 11-12 2009, Beijing, China
Goldkuhl, G; Persson, A; Röstlinger, A; (2009) Processdrivna e-tjänster för näringslivsutveckling i kommuner (PROFET) – Slutrapport från FoU-projekt 2006-2009. , VITS, IEI, Linköpings universitet
  Sjöström, J; Goldkuhl, G; (2009) Socio-instrumental pragmatism in action. in Whitworth B, De Moor A (Eds, 2009) Handbook of Research on Socio-Technical Design and Social Networking Systems, IGI, Hershey
  Goldkuhl, G; (2009) Socio-instrumental service modelling: An inquiry on e-services for tax declarations. in Persson A, Stirna J (Eds. 2009) PoEM 2009, LNBIP 39, pp. 207–221, Springer, Berlin
  Johansson, B; Melin, U; (2009) Sourcing Decisions of Software Applications Hosting: What Influence has e-Government Services?. In: Barry, C., Conboy, K., Lang, Wojtkowski, G., Wojtkowski, W. (Eds.), Information Systems Development: Challenges in Practice, Theory and Education, pp. 393-404.
Melin, U; (2009) The Emperor's New Clothes? - Analysing the Swedish Action Plan for e-Government. In: International Journal of Public Information Systems, Special Issue on E-Government in Sweden: New Directions, Vol. 2009:2, pp. 97-122.
Cronholm, S; (2009) The Usability of Usability Guidelines - a Proposal for Meta-Guidelines . In proceedings of the 21st Australasian Computer-Human Interaction Conference (OZCHI)
Cronholm, S; Bruno, V; (2009) Usability of IT-Systems is More than Interaction Quality – The Need for Communication and Business Process Criteria. 17th European Conference on Information Systems (ECIS). June 8-10, Verona, Italy.
Goldkuhl, G; (2008) Actability theory meets affordance theory: clarifying HCI in it usage situations. , in Proceedings of the 16th European Conference on Information Systems, Galway
Lind, M; Salomonson, N; (2008) An Efficient Customer Service – Finding a Balance Between Self-service Technology and Inter-personal Interaction. Proceedings of the 5th International Conference on Action in Language, Organisations, and Information Systems
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